Description Broad
based technical background/knowledge(e.g., particular software packages,
etc.)
Highly motivated with a proven ability to prioritize work.
Impeccable verbal and written communication and time management skills.
These communications skills include a strong ability to listen to the needs
of different groups, ability to make persuasive presentations, ability to
inspire key potential employees, ability to effectively negotiate with a
wide variety of stakeholders, ability to sell ideas, and general ability
to develop amicable relations with a wide range of different personalities.
This position reports to the Treasurer and/or the Chief Operating Officer
Qualifications:
· IT applications management experience
· Custom development (requirements gathering through deployment)
experience.
· Extensive experience in project management, team leadership,
people management, business line ma anagement, and responsibility for
profit and loss is critical.
· Departmental budgetary experience
· Non-IT business management experience
· Staff management experience
· Vendor management experience
· Vendor selection experience
· Business training (advanced degree, other)
· Undergraduate and post-graduate degree training
· Senior management team participation experience
Job Responsibilities:
· Overall IT policy and the alignment of information systems across
the business units.
· Business technology planning?sponsor collaborative planning
processes.
· Applications development?new and existing for enterprise initiatives
and overall coordination for business unit initiatives.
· IT infrastructure and architecture?running as well as ensuring
that appropriate on-going investments are made.
· Sourcing?make-versus-buy decisions relative to outsourcing versus
in-house provisioning of IT services and skills.
· Partnerships?establishing strategic relationships with key IT
suppliers and consultants.
· Technology transfer?provide enabling technologies that make
it easier for customers to do business with the company as well as increase
revenue and profitability.
· Customer satisfaction?interact with internal and external clients
to ensure continuous customer satisfaction.
· Understand, communicate with, negotiate with, and influence
a wide and diverse group, including senior management, business unit managers,
outside business partners, functional VP?s, business process managers,
IT staff, end users, and outside vendors. The Director must be able to
reconcile differing agendas to properly align the role of technology throughout
the corporation. This reconciliation requires experience in presentation,
negotiation, conflict resolution, personnel management, and political
conciliation.
· Deep understanding of a wide range of technologies in terms
of costs/benefits, pros/cons, and overall business value. Know the advantages
and disadvantages of using particular platforms and how they will affect
the business. Able to quickly understand how any proposed technology solution
will increase revenues, cut costs, or provide more management control
over the business, while reducing risk and maintaining a valid cost/benefit
ratio (ROI).
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