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The Metrics Trap
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Other |
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Too many CIOs judge implementations by measuring the technical capacity of a project, instead of considering how it has improved their companies' business.
AS AN AMBITIOUS young computer science and economics major who desperately wanted to be a writer, I got very good at being taken out for lunch by editors. I did my homework, I studied the magazines, and during the meal I never failed to ask my host, "So, what's the biggest problem you have with your freelance writers?" (The idea was to assure them I would never repeat such a mistake.) Without exception, the editor would lean back, sigh, shake his head and say, "The biggest problem we have with our writers is that they write too long. We always end up having to make cuts." - CIO Magazine
Full Story: http://www.cio.com/archive/021504/work.html
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